What Secure Sentinel does...

Lost a wallet, purse, bag, or other possessions by theft or bad luck?  

One call and you're sorted. Depending on the type of membership you've bought we get things under control in minutes. We will:

• cancel all affected registered credit cards and other financial cards within minutes of your call
• cover you for card fraud from when you call us until we notify the card issuers
• help get new financial cards issued
• get a temporary block on your mobile phone
• cancel your Australian passport and help you arrange a replacement
• provide detailed information to help you complete police and insurance reports
• lend you money as a cash advance (conditions apply).

Insurance only covers financial loss

Protect your identity

Use our SecureIdentity service to protect your identity

When thieves strike or you lose valuables:

• you suffer loss
• you have unexpected expenses
• you have the inconvenience of fixing the mess of lost cards and insurance reports.

Insurance can cover some or all of the financial cost of lost or stolen possessions. But when loss or theft disrupts your life, insurance only goes part of the way. It doesn't reduce:

• inconvenience
• fright and upset
• the hassle of completing police and insurance reports.

Reduce the chaos

We keep a list of your important information such as:

• valuable descriptions
• serial numbers
• credit cards
• critical documents like passports and drivers licence
• We provide tags and labels so that lost bags, keys and other items can be returned to you.

About our company

We're the leading provider of loss assistance and retrieval services in Australia and New Zealand. We've been providing peace of mind since 1983 and now have over 320,000 members.  We operate 24/7 and are always there when you need us.

In 2009 we became part of the Veda Advantage Group.

As a Secure Sentinel member you can relax.  One day thieves or bad luck may strike.  But there's no need to suffer major disruption or possible large financial loss.

Secure Sentinel

One Call and You're Sorted